At RCI-AI LLC, your privacy matters. We’re committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By visiting our website or interacting with our services, you agree to the terms outlined here.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
When you fill out a form, schedule a consultation, contact us, or purchase a service, we may collect:
Name
Email address
Phone number
Business information
Project details or messages you submit
Payment information (processed securely through third-party providers)
B. Information Collected Automatically
When you visit our website, we may collect:
IP address
Browser type
Device type
Pages visited
Time spent on site
Cookies and tracking data
C. Information From Third Parties
If you connect with RCI-AI through social platforms, calendar integrations, or messaging tools, those platforms may share certain details with us based on their privacy settings.
2. How We Use Your Information
We use your information to:
Provide, manage, and improve our services
Respond to inquiries and customer support requests
Send appointment confirmations and reminders
Deliver marketing and promotional messages (with your consent)
Analyze site usage and optimize performance
Process payments and manage billing
Maintain security and prevent misuse
We do not sell your personal data. Ever.
3. Text Message (SMS) Policy
By providing your phone number, you consent to receive SMS messages from RCI-AI LLC, including:
Appointment confirmations
Booking reminders
Follow-ups
Support messages
Promotions or updates
Message frequency varies.
Messaging and data rates may apply.
You can opt out at any time by replying STOP.
For help, reply HELP.
4. How We Share Your Information
We may share your data with trusted third-party providers who help us operate our business, including:
Scheduling systems
CRM & automation platforms (e.g., GoHighLevel)
Email/SMS delivery services
Payment processors
Hosting providers
These partners only receive the information necessary to perform their functions and must protect it according to their own policies.
We may also disclose information if required by law, to protect our rights, or to prevent fraud or security threats.
5. Cookies & Tracking Technologies
We use cookies, pixels, and tracking tools to:
Improve website experience
Analyze performance
Personalize content and offers
Support retargeting and advertising
You can disable cookies in your browser settings, though some site features may not function properly.
6. Data Retention
We retain personal information only as long as necessary to:
Provide services
Fulfill legal obligations
Resolve disputes
Maintain business records
You may request deletion of your data at any time (see Section 8).
7. Data Security
We take privacy seriously and implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is ever 100% secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your location, you may have the right to:
Access or update your information
Request deletion
Opt out of marketing communications
Withdraw consent
Request a copy of your data
Restrict or object to processing
To exercise these rights, contact us at:
📧 nicholas@rci-ai.com
9. Links to Third-Party Websites
Our website may link to external sites. We are not responsible for the privacy practices or content on those sites. Review their policies before providing any personal information.
10. Children’s Privacy
RCI-AI does not knowingly collect or solicit information from individuals under 18 years of age. If you believe a minor has provided personal data, contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent revision. Changes take effect when posted.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
📧 nicholas@rci-ai.com