RCI-AI – Frequently Asked Questions
1. What is RCI-AI?
RCI-AI is an intelligent automation and revenue systems firm. We design and install systems that capture leads, automate follow-up, and intelligently route opportunities to increase conversions and reduce manual work.
2. Are you a marketing agency?
Not in the traditional sense. While marketing can be part of the system, RCI-AI focuses on automation, decision-making, and revenue infrastructure, not just campaigns or ads.
3. Who is RCI-AI best suited for?
Businesses with inbound leads and a sales or booking process — including service businesses, multi-location operators, and growth-focused teams that want better systems, not more chaos.
4. What industries do you work with?
RCI-AI is industry-agnostic. If your business captures leads, books appointments, or closes opportunities, our systems can be tailored to your workflow.
5. What’s the difference between Starter, Growth, and Premium?
Starter focuses on lead capture and basic automation
Growth scales follow-up, bookings, and operational efficiency
Premium adds AI-driven decision systems that prioritize, qualify, and route opportunities intelligently
6. How do I know which tier is right for my business?
That depends on your lead volume, complexity, and growth goals. We help you choose the right tier during a discovery call based on what will actually move the needle.
7. What does Starter include?
Starter includes CRM setup, lead capture, SMS/email follow-up automations, contact organization, basic pipelines, and appointment booking systems.
8. What does Growth add on top of Starter?
Growth includes advanced pipelines, multi-step campaigns, missed-call workflows, lead tracking, reputation automation, internal notifications, and ongoing optimization.
9. What makes Premium different?
Premium installs an intelligent automation layer that uses logic and AI to evaluate leads, prioritize opportunities, and guide your team toward the highest-value actions first.
10. Do you use AI in your systems?
Yes — where it adds value. AI is used for lead qualification, intent analysis, routing logic, and decision support. We don’t use AI for novelty — only for outcomes.
11. Why does pricing vary between businesses?
Pricing varies based on system complexity, number of workflows, level of customization, AI integration, and operational depth. No two businesses require the exact same system.
12. Do you offer fixed pricing packages?
We offer tiered frameworks, but final pricing is customized based on your automation build, integrations, and ongoing support requirements.
13. Is advertising included in your services?
Advertising strategy or management can be added, but ad spend itself is always paid directly by the client. RCI-AI focuses on building the systems that convert traffic efficiently.
14. Do I need to switch CRMs to work with RCI-AI?
Not always. We typically work within your existing systems when possible, or recommend changes only if it meaningfully improves performance.
15. How long does it take to build and launch a system?
Most systems are deployed within a 4 business days - 12 business days, depending on complexity. Premium systems may take longer due to custom logic and AI integration.
16. Will these systems replace my team?
No. Our systems are designed to support and empower your team, not necessarily replace them. We help reducing repetitive work and improving focus on what matters.
17. What kind of results should I expect?
Clients typically see faster response times, higher conversion rates, reduced no-shows, improved lead quality, and less operational friction.
18. Is there a long-term contract?
Engagement structure varies by tier and scope. Ongoing optimization and support are recommended to keep systems performing as your business evolves.
19. Can RCI-AI integrate with my existing tools?
Yes. Our systems are built to integrate with common platforms, booking tools, communication channels, and databases as needed.
20. What’s the first step to working with RCI-AI?
Schedule a discovery call. We’ll evaluate your current process, identify opportunities, and recommend the right system — no pressure, no guesswork.
RCI-AI systems are built around your business, not forced into difficult templates